User Management

This page is provided to assist acumen Administrators and Superusers in using the interface provided within acumen to manage users of the system.

New Users - Process Flow

Step 1 :: New user completes registration form

• New users are required to complete the registration form provided at https://acumen.tms-uk-rail.co.uk/register
• Once submitted, the candidate user receives a confirmation email.
• Once submitted, any users with super user (SU) rights for the email domain and deployment region/route receive an email from acumen informing them of the new account creation.

Example: Super users where @domain.com match and where the stated route match, e.g. east_coast will receive the new user alert and will therefore be assigned SU rights to edit and validate the account

Step 2 :: super user validates new account request

On receipt of an email informing the super user of a request for a new account, the super user is required to:

• Login to acumen and navigate to the Administration Page;

• Click the 'Load User Table' button;

• Locate the new user and validate the request authenticity;

• Click on the 'Edit Account' icon;

• Edit the users account by adding the appropriate permissions for the relevant location;

Note: a super user can only edit permissions at locations where he/she has rights to to do so

• Edit the date roles for the user account;

Note: a super user cannot assign Administrator Data Role

• Click submit once the permissions and data roles are correct;

Step 3 :: Change the users account status to active

• Click on the unlock account icon;

Note: This will send an email to the users registered email address informing them that the account is ready to use

Locking / Unlocking an account

As detailed in section 1 - New Users - process flow above, the unlock icon is used to unlock, or activate an account; whilst an account is in the Locked status, the user is prevented from logging into acumen.

As a counterpart to the unlock icon, super users can click on the lock icon to lock an account:

Deleting an account

Super users are responsible for ensuring that user compliment for which they have granted rights to manage is kept current and up to date; this includes removing users from acumen where access is no longer required - for example, where a user has left the business or moved positions.

To this end, acumen provides a super user with the ability to remove an account.

Super users are requested to exercise caution when using this functionality as the deletion of a user account cannot be reversed

• Using the steps defined in section 1 of this page, locate the relevant user account within the acumen user management page;
• Once the user account has been identified, click on the delete account icon:

• The SU will be provided with a confirmation prompt - click 'OK' to delete the account or click 'Cancel';