Support: Difference between revisions

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In all instances, users should raise a support ticket at the dedicated [http://support.tms-uk-rail.co.uk Support Center].
In all instances, users should raise a support ticket at the dedicated [http://support.tms-uk-rail.co.uk Support Center].


= On Call Support Technician ==
= On Call Support Technician =


During out-of-hours (23:00 to 07:00, including weekends), a support technician is available at any time should the need arise.
During out-of-hours (23:00 to 07:00, including weekends), a support technician is available at any time should the need arise.

Revision as of 16:07, 2 July 2020

How do I access support?

In all instances, users should raise a support ticket at the dedicated Support Center.

On Call Support Technician

During out-of-hours (23:00 to 07:00, including weekends), a support technician is available at any time should the need arise.