Acumen Home Page

The Home page tabs are provided for information only. It is expected that a user will spend most of their time on the Platform Docker screen, however a user can access the home page at any time by clicking the Home button.

One of the goals of acumen is to bring numerous sources of information together into a single application; the home page includes data that may inform users decisions in respect of trains service management during disruption.

Note: Only the Real Time Incidents and Station Messages tabs are visible on a mobile device. Please see Mobile Device Support for more information.

Since March 2022 the OIM team have been supporting acumen Platform Docker on a best-efforts basis, while awaiting decisions on the future of the acumen suite. We continue to update these pages to keep users informed of any changes.

Real Time Incidents

The Real Time Incidents tab on the home page displays the real-time incident alert feed from National Rail Enquiries. This is the same feed used by the National Rail Enquiries website and published to other platforms.

The user can use the Search box to narrow down the list by any text-string such as location, affected train operator (including short forms e.g. XC for 'CrossCountry'), or key word (e.g. failure).

Further information in relation to the incident, e.g. routes affected and ticket acceptance information, can be obtained by clicking on View More Details.

Light blue text is a hyperlink to relevant web pages containing further information.

Station Messages

The Station Messages tab is fed from Darwin. More information can be found on the Data Feeds#Darwin page.

Again, the user can use the Search box to narrow down the list by any text-string such as location, train operator or CRS code].

Users can also sort columns by clicking on arrows to the right of column titles.

PPM

The PPM tab displays the live Public Performance Measure (PPM) dashboard, standard metrics used in the UK rail industry. It is updated twice a minute.

Temporary Speed Restrictions (TSRs)

The TSR tab displays a table of active temporary speed restrictions. A text-string search is provided.

This information does not currently inform the acumen forecast. The table is provide for information only and updated every Friday morning at 07:00.